Unified Office Gateway


The PLANET Unified Office Gateway series provides a total IT solution for the small and medium business (SMB). It integrates commonly used office appliance features and provides Internet Access, IP PBX, Fax / E-mail server, data storage in one device. The UMG-2200 is a new model of PLANET Unified Office Gateway series and equipped with built-in 24-Port Fast Ethernet plus 2-Port Gigabit Ethernet Switch, Wireless Access Point, and 8-Port FXO. It allows you to connect to various Internet and telephone carriers.

Via the 8-Port FXO interface, the UMG-2200 provides a feature-rich IP PBX system that supports seamless communications between existing PSTN calls, analog, IP phones and SIP-based endpoints. Branch-to-Branch secured network and call features bring your remote offices together. The UMG-2200 facilitates sharing files safely between multiple office locations through secure channels. For VoIP functions, the users can call any extension from any remote location without paying local or long distance charge. Smart Wizard automatically adjusts your configuration and guides you through initial setup. The administrator can easily manage user accounts with privilege and access control.

In the storage feature, the storage volumes can be created for individual users and groups within the corporate. The UMG-2200 is also as the Web and E-mail servers that are able to be set up with one mouse click. It provides schedule automated snapshot and backup tasks to prevent data loss. Besides the above functions, the extensive features include DMZ support, VoIP call control and Call Detail Record (CDR), Least Cost Routing (LCR), Busy Lamp Field (BLF), and Bridged Line Appearance (BLA), configuration backup and restore, secure remote management capabilities and many more.
Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)


Highly Integrated IT Services
Providing IP PBX / VoIP, Internet Security, E-mail / FAX Server, Switch, Wireless AP, and Network Storage service, the UMG-2200 features single point of management to improve IT service ability.

The UMG-2200 benefits the SMBs lower cost of ownership, quick and easy deployment, low noise, space saving and energy conservation for better business environment.
Office Voice and Data Communication
The exchange of business data and voice with high security and superior performance is in great demand. The Unified Office Gateway UMG-2200 meets the requirements. A secure channel based on SSL VPN is built for data synchronization. A private voice switching system helps to avoid local or long distance charges by exchanging voice via a secure Internet tunnel. Additionally, web based remote management makes it possible to manage all IT resources in your branches without leaving your own office. The UMG-2200 supports Branch-to-Branch voice and data communication up to 8 offices.
Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)

Key Features

IP PBX / VoIP Service
• SIP 2.0 (RFC3261)
• PSTN Support
• Call-Parking, Echo Cancellation
• FXO Disconnection Tone Detection
• QoS Support
• Music on Hold and Upload Music Files for MoH
• Telephone Conference, 3-Way Calling
• Voicemail to E-mail
• Forwards to Voicemail on No-Answer
• Supports Call Hold, Call Waiting
• Blacklist of Number Patterns
• Call Privilege Control, Call Log
• 450 Minutes Recording Time
• Unconditional, Unavailable, Busy Call Forward
• Fax Server Support
• Multiple SIP Trunk Support
• Upload Sound Files for IVR
• Least Cost Routing (LCR)
• Busy Lamp Field (BLF)
• Bridged Line Appearance (BLA)

E-mail Service
• Supports POP3, SMTP, IMAP
• Secured Socket Layer (SSL)
• Junk Mail Filtering
• E-mail Storage Quota
• E-mail Alias Group Assignment
• Mail Attachment Size Restriction
• User E-mail Storage Quota
• E-mail Log Record Management
• Anti-Virus and Anti-Spam
• Auto Backup, Auto Reply
• E-mail White and Black list Based on Domain
• Name, User Name, and E-mail Address
• Supports Web Mail
• Supports Mail Service via DDNS

Internet Security Service
• Static IP, PPPoE, DHCP, PPTP, L2TP
• Web Content Filter by Domain and Keyword
• Access Control List (ACL)
• URL / IM / P2P Blocking
• Firewall / NAT
• IPSec / PPTP / L2TP Pass-through
• DoS Attack Protection (TCP SYN Flood, UDP Flood, ICMP Flood, Ping of Death)
• UPnP and DMZ
• Site-to-Site SSL VPN
• PPTP VPN Remote Access
• RIP / Static Route
• IP-MAC Binding

Network Storage Service
• RAID 0, 5, 10, and JBOD
• Up to 4TB Hot-swap Disk Array
• Supports User Network Storage Quota
• Compatible Windows 2000 / XP / Vista, Mac, Linux
• Scheduled Auto Backup, Auto Snapshot
• Supports User / Group Privilege ACL

System Management
• Single Point of Management
• System Logging with E-mail Alert
• Fast Recovery with Remote Service
• Environment Monitoring
• Dynamic Domain Name Services (DDNS)
• Multiple Domain Name Support
• Multiple Hostname Support

WiFi Service
• 1 x 802.11b/g/n Wireless Access Point
• 2 x RP-SMA Detachable Antenna
• Security: WEP / WPA / WPA2
• Wireless 802.1x Authentication

24+2G Switch Service
• IEEE 802.1d Spanning Tree
• IGMP Snooping
Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)


Hardware Specification
Case 2U high Rack or Desk
WAN 1 x RJ-45 (10/100Base-TX, Auto-Negotiation, Auto MDI/MDI-X)
LAN 2 x RJ-45 (10/100/1000Base-T, Auto-Negotiation, Auto MDI/MDI-X)
24 x RJ-45 (10/100Base-TX, Auto-Negotiation, Auto MDI/MDI-X)
SATA support 4-Port SATA Controller (SATA I, SATA II Hard Disk)
Hard Disk Hot-Swappable SATA Disk (4 x 80GB/160GB/250GB/500GB/1TB)
Voice 8 x RJ-11 (8 x FXO)
Wireless 1 x 802.11b/g/n Wireless Access Point, 2 x RP-SMA Detachable Antenna
USB 2 x USB2.0 (future feature)
LED Indicators 1 x PWR LED
1 x Internet LED
1 x E-mail LED
1 x Firewall LED
1 x Alert LED
4 x Storage LEDs
26 x LAN LEDs
Software Specification
VoIP SIP protocol
- SIP 2.0 (RFC3261,RFC2833)
- Factory Default: 50 nodes, Max. 250 nodes
- Max. 50 concurrent calls
Voice Compression Code Technology
- G.711, G.726, G.723.1 (5.3, 6.3kbps), G.729A (8kbps), GSM
Echo Cancellation
- G.165/G.168
Gain Control
- In/Out +/-6db
Voice Processing
- Voice Activated Detection
- DTMF Detection/Generation
- G.165/G.168 Echo Cancellation (ECN)
- Comfort Noise Generation (CNG)
- Gain Control
IP PBX - Supportscall hold, call waiting, 3-way call conference with feature phones
- Built-in in-line call transfer
- Unconditional, unavailable, busy call forward, custom time of no answer
- Per-calling-number forward and rejection
- Group-based call pick-up
- Call-parking
- Inter-PBX SIP trunking
- Multi-room meet-me conference
- Auto-attendant
- Voice mail system
- Call privilege grouping
- FXO interface for PSTN Inbound/outbound
- FXO disconnection tone detection
- Caller ID detection
- In-band/RFC2833/SIP-INFO DTMF translation
- Music on hold (MoH), user upload MoH
- Direct line Outbound
- User upload IVR
- Least Cost Routing (LCR)
- Busy Lamp Field (BLF)
- Bridged Line Appearance (BLA)
Voicemail - User PIN
- 450 minutes for personal record
- E-mail notification
- Personal reception on unavailability
- Reply call or new call in voicemail menu
E-mail Protocol
- POP3,IMAP,SMTP, Web mail
Support accounts
- 250 users
Email Security
- Secured Socket Layer (SSL)
- ClamAV
Junk mail block
Mailbox size Limit
- 200M/500M/1G/2G/No Limit
- 2M/5M/10M/20M/50M/No Limit
Block List
- Share/User/Domain security modes
Email Backup
- Auto-Backup
Network Storage RAID
- RAID 0, RAID 0/1, RAID 5, JBOD
Date Sharing
- Windows Network Sharing, NFSv3
Security Network Security
- DoS attack Prevention
VPN Max. connection
- 100 PPTP VPN tunnels
- 8 Site-to-Site SSL VPN tunnels
VPN pass-through
- IPSec, PPTP, L2TP pass-through
Internet Security
- Domain/Keyword Content Filter, Access Control
- IP-MAC Binding
Other Protocol / Function Protocol
- IEEE 802.1d Spanning Tree
Internet Access
- Static IP, PPPoE, DHCP, PPTP, L2TP
Multiple host name
Management - Web based GUI management
- Firmware upgradeable via local

Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)



Date Version Description Download
2011-04-21 1.0 UMG-2200


Date Version Description Download
2012-08-23 3.7.93 Add call privilege for sip trunk outside calling
2011-05-13 3.7.5 1. Fix Storage volume name shows mismatch with the one created issue.
2. Fix IP phone rings long even if incoming call disconnects issue.
2011-02-03 3.7.3 Remove wireless setting from wizard.
2010-12-31 3.7.0 Update PBX driver based on new kernal patch

Quick Guide

Date Version Description Download
2011-01-10 1.1 Initial Release for UMG-2000 Series
2010-05-27 1.0 Initial release for UMG-2000 / UMG-2200

User's Manual

Date Version Description Download
2010-12-24 1.0.0 Initial Release for UMG-2000 Series
2010-05-27 1.0 Initial release for UMG-2000 / UMG-2200

EC Declaration

Date Version Description Download
2010-06-07 1.0 EC Declaration
Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)

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Photo Model Description
UMG-2000 Unified Office Gateway
UMG-2100 Unified Office Gateway

Ordering Information
UMG-2200 Unified Office Gateway (8-Port FXO)